If, due to an excessive number of messages, you are unable to keep up with the inspection and processing of message traffic, it may make sense to grant access to the mailbox to colleagues.
As a contact person for employee concerns, a regular look in the mailbox, for example, is just as indispensable as a central point of contact for one or more important customers. How often your e-mail inbox has to be checked in the daily business process and how often the mail volume has to be processed depends on the field of activity as well as the position in the company. E-mails are an elementary component of internal and external communication in many companies.
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